Shipping & Returns
Most of our products are handmade with love upon ordering. Please allow 7-10 business days for your order to be processed. We do not process orders on weekends or holidays. If an order is placed over the weekend or on a holiday, will begin processing your order on the following business day.
Vibrant Prestige ships from 2 different carriers USPS & UPS Please allow 3-5 business days for shipping. Once your order has been shipped, you will receive tracking information to the email provided upon checkout.
International Orders take longer to ship please keep an eye on tracking info
NOTE: Shipping begins after Processing.
We are NOT responsible for missing or stolen orders. If you package is lost or stolen.. contact the carrier that is handling yout package (USPS/UPS) and file a claim regarding your missing merchandise.
Here at Vibrant Prestige, we do not offer any refunds on any of our products.
Exchanges are only accepted if there is an error on our part (ex. wrong item, color or size shipped) Size meaning, a size different from what you selected at checkout. Our Shirts, hoodies & sweatshirts are unisex sizing, We strongly encourage you to contact us via email (firstname.lastname@example.org) or live chat if you have any sizing questions before placing your order. If an exchange is made we will cover all shipping charges. Please contact us no later than 3 days from the delivery date to begin this request.